Samyang Corporation Launches Digital Advancements
Samyang Corporation, under the leadership of CEO Kang Ho-sung, has launched significant updates to its TRILITE water treatment solutions brand. These advancements, introduced at the company’s Jongno headquarters in Seoul, include the debut of TRIGENT, an Artificial Intelligence (AI) chatbot, and enhanced water treatment design tools. With a focus on digital transformation and innovation, Samyang aims to revolutionise the water treatment industry by integrating cutting-edge AI capabilities into its customer offerings.
The Role of Ion Exchange Resin in Water Treatment
Ion exchange resin, a cross-linked synthetic polymer typically sized between 0.3 to 1mm, plays a critical role in producing ultrapure water, essential for cleaning semiconductors, displays, and various electronic components. By removing impurities and reducing ion content to almost zero, this technology is pivotal in industries where the purity of water is paramount.
Samyang Corporation has been at the forefront of this technology since it pioneered Korea’s first ion exchange resin in 1976. Over the years, the company has continued to lead the charge in localising ultrapure water technologies, which has become integral to both domestic and international technological advancements. Samyang’s extensive experience in the field of ion exchange resins positions them as one of the leading contributors to the global water treatment market.
Introducing TRIGENT: The Smart AI Chatbot
A key feature of the updated TRILITE website is TRIGENT, an AI-powered chatbot designed to significantly enhance user experience. TRIGENT provides quick, accessible information on product features, process specifications, and tailored recommendations based on user queries. It also supports over 100 languages, including English, Chinese, Japanese, Hindi, Spanish, French, and Arabic, ensuring that Samyang’s services are accessible to a global audience.
The AI chatbot is powered by Samyang’s 50 years of accumulated knowledge in the field of ion exchange resin technology. Through continuous updates, TRIGENT stays current with the latest product developments and can provide accurate, up-to-date information to users, making it an indispensable resource for engineers, businesses, and professionals in need of water treatment solutions. This innovation eliminates the need for manual searches, allowing users to access precise, on-demand answers simply by typing their questions.
Enhanced TRIANGLE Water Treatment Design Tools
The redesigned TRILITE website also introduces an upgraded version of the TRIANGLE water treatment design software. Previously, TRIANGLE was focused exclusively on designing ion exchange resin systems. However, with this new update, it now supports reverse osmosis (RO) membrane system design, broadening its functionality and making it an even more powerful tool for professionals in the water treatment industry.
This software enables users to efficiently design custom water treatment systems based on their specific needs, whether they are focused on ion exchange resins, RO membranes, or a combination of both. This expanded toolset ensures that Samyang can provide a comprehensive solution for water treatment, further solidifying its position as a leader in the field.
Samyang’s Global Expansion and Future Outlook
With these technological advancements, Samyang aims to expand its global market reach and continue providing tailored solutions for industries that rely on ultrapure water. The company’s investment in digital innovation reflects its commitment to improving the accessibility of water treatment solutions worldwide and enhancing the efficiency of the systems it offers.
CEO Kang Ho-sung’s Perspective
CEO Kang Ho-sung expressed his enthusiasm, stating: “We anticipate that the AI-powered website and advanced design tools will enhance information accessibility and enable us to deliver optimal water treatment systems to our customers. Digital innovation is a core focus of our R&D efforts, and we remain committed to delivering cutting-edge services to both domestic and international markets.”
Through these advancements, Samyang Corporation is setting new standards in the water treatment industry. By integrating AI with decades of expertise, the company continues to provide tailored, high-quality solutions to meet the diverse needs of global customers.
